EFFECTS OF JOB SATISFACTION AND GENDER ON PRODUCTIVITY OF BANKS IN AWKA, ANAMBRA STATE

Abstract

The study examined effects of job satisfaction and gender on productivity in banks. Participants were 112 bankers randomly sampled, having age-ranged 24-51 years; mean-age 33.61 years; SD 9.10; 61 females with mean age 42.39 and SD = 10.40; males 51 with age 40.96 and SD= 10.34. Instruments were Minnesota Satisfaction Scale and Employee Productivity Scale. Statistics were MANOVA. First finding showed that 23.9% employees with high productivity significantly differed from employees with low productivity on job satisfaction for (F1,108) = 1272.03, p<.05, with mean = female 52.76, SD= 1.19 (high productivity), male 32.85, SD=3.74 (low productivity), and N=112. Second finding showed that at 23.9%, there was significant banker gender difference on productivity for (F1,108) = .91, p> .05, mean gender 40.96, and SD= 10.34 (male), and 42.39, SD=10.40 (female), N=119. It is recommended that in order to avoid bank failures job satisfaction has to be instilled in the banking industry.