CIVIL SERVICE CORRUPTION AND SERVICE DELIVERY IN ANAMBRA STATE CIVIL SERVICE

Abstract

This work investigated Civil Service Corruption and Service delivery in Anambra State CivilService. The statement of the problem is how Civil Service corruption undermines human anddevelopment in Anambra State Civil Service. The main objective of this study is to examineCivil Service corruption and Service delivery in Anambra State Civil Service. Five theorieswere reviewed namely: Differential Association theory, Extractive Theory of Corruption,Social Learning Theory, Classical theory, and Maxian theory. The Classical theory is adoptedas the theoretical framework. The study adopted the mixed methods research design, using themultistage sampling procedure in the selection of 372 respondents that cut across ministries inthe state. The structured questionnaire and In-Depth Interview (IDI) guide served as instrumentsfor data collection. The quantitative data was coded and processed using the Statistical Packagefor the Social Sciences (SPSS) version 20. Frequency tables and charts were used to analyze,describe and present the data, while the qualitative data was analyzed using manual contentanalysis. Three research hypotheses were formulated and tested using chi-square inferentialstatistics. The study found that there is a significant relationship between bribery in Anambrastate civil service and service delivery. The study equally found that embezzlement of publicfunds by public officials affects service delivery in Anambra state civil service. The study alsofinds out that poor remuneration of civil servants has generally demoralized them and drivesthem to corruption. Based on the findings of the study, the work recommended that any personwith dented record must not assume a public office as this will go a long way in giving zerochance to corrupt civil servants who intends to embezzle public funds. The study alsorecommended the need to jack up wages and incentive packages of public servants to makethem comfortable and less prone to corruption.